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Publisher: Anders Pink
2017-05-03Content Curation is now essential to the success of sales teams. Here is why!
Majority of B2B buyers engage on social media for advice and research to make purchasing decisions. By curating answers to their questions you can gain their trust. The curated information can be delivered via NLP chatbots.Majority of B2B buyers engage on social media for advice and research to make purchasing decisions. By curating answers to their questions you can gain their trust. The curated information can be delivered via NLP chatbots.
Tags: why curation, b2b marketing
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Publisher: At Bot
2018-02-125 Ways Chatbots are revolutionizing Knowledge Management
The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users.The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users.
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Publisher: Being Janis
2020-01-11How to scale an AI Agency with Dialogflow
In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.
Tags: chatbot platforms, integration, scalability
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Publisher: botcopy
2019-06-26Adding and customizing a custom bot for your website
To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.
Tags: bots, personalization, integration
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Publisher: botcopy
2020-10-23The difference between chatbots and virtual assistants
Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.
Tags: virtual assistant
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Publisher: chatbots life
2020-06-13Important Chatbot Metrics to track
This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.
Tags: analytics
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Publisher: chatbots life
2018-01-18How Chatbots are beneficial to Government Agencies
Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.
Tags: government, examples
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Publisher: chatbots life
2018-01-09Conversations UI writing
The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.
Tags: conversations, dialogs
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Publisher: chatbots life
2019-11-03Chatbots and CMS: Thriving your enterprise content marketing strategy
Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMSGreat post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS
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Publisher: chatbots life
2019-09-203 steps to designing chat bot conversations
This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.
Tags: chat conversations
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Publisher: Chatbots Magazine
2017-03-26Conversational interfaces need a different content management system
The author is a professional conversational chat dialog designer. In this post he talks about the importance of a CMS for managing your chatbot responses.The author is a professional conversational chat dialog designer. In this post he talks about the importance of a CMS for managing your chatbot responses.
Tags: chat conversations
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Publisher: Chatbots Magazine
2017-04-08ChatBots reduce customer service costs by 30%
Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct answers to client needs will help you retain and grow your customer base. Chatbots eliminate wait time and save you 30% on support costs according to this study.Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct answers to client needs will help you retain and grow your customer base. Chatbots eliminate wait time and save you 30% on support costs according to this study.
Tags: customer support
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Publisher: Chatbots Magazine
2017-11-21A guide to unlocking the Chatbot inside your CMS
The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.
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Publisher: Chatbots Magazine
2020-12-15Conversation: The New User Interface
Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.
Tags: chat conversations
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Publisher: Chatimize
2020-12-08How to comply with the EU Privacy Changes to FB Messenger?
Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.
Tags: facebook messenger
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Publisher: ClearVoice
2018-12-18Learn how to use chatbots for sales and marketing
In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.
Tags: marketing
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Publisher: ClearVoice
2018-09-10Know the difference between AI and NLP when deciding on your chatbot platform
A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.
Tags: chatbot platforms
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Publisher: ClearVoice
2019-01-15How to Write a Script for a Chatbot: Key Elements for Good Dialogue Flow
This post talks about the types of language, personalization and style you should use to build better bots.This post talks about the types of language, personalization and style you should use to build better bots.
Tags: dialogs, personalization
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Publisher: Comm100
2019-03-07Examples and use cases for FAQ Chatbots
Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business.Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business.
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Publisher: Copyblogger
2016-12-07Content curation in an age of fake news
Brian Clark founder and CEO of Copyblogger, states that in the age of fake news, content curation by credible sources offers a trusted editorial source. A chatbot UI interface makes your entire library accessible to your readers.Brian Clark founder and CEO of Copyblogger, states that in the age of fake news, content curation by credible sources offers a trusted editorial source. A chatbot UI interface makes your entire library accessible to your readers.
Tags: journalism, news curation
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Publisher: Core dna
2019-10-078 Powerful Ways Chatbots Can Transform Your Customer Experience
ChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operationChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operation
Tags: customer support
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Publisher: Cottrill Research, LLC
2013-11-08Various Survey Statistics: Workers Spend Too Much Time Searching for Information
Worker take up to 8 searches to find the right information, that is 1.8 hours a day and 9.3 hours a week. Our KBucket solution lets users collaborate and curate information they need to do their work, saving significant time for both individuals and organizations.Worker take up to 8 searches to find the right information, that is 1.8 hours a day and 9.3 hours a week. Our KBucket solution lets users collaborate and curate information they need to do their work, saving significant time for both individuals and organizations.
Tags: why curation, search, information overload
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Publisher: Empathitech
2020-10-25The why and how of humanizing your chatbot
A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.
Tags: chatbot design
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Publisher: Freshdesk Blogs
2019-09-27How to improve chatbot conversation strategy
Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.
Tags: chat conversations
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Publisher: Harvard Business Review
2011-05-26Seven Things Human Editors Do that Algorithms Don’t (Yet)
I suggest that algorithms will never replace a human editor. Algorithms is a procedure for solving problems. A curator is a human operator that adds a set of parameters machines can never replace, at least not for the foreseeable future. This post provides the answers.I suggest that algorithms will never replace a human editor. Algorithms is a procedure for solving problems. A curator is a human operator that adds a set of parameters machines can never replace, at least not for the foreseeable future. This post provides the answers.
Tags: curation advantage
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Publisher: HubSpot
2019-08-21Why Chatbots Are the Future of Marketing: The Battle of the Bots
Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.
Tags: bots
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Publisher: ID and Other Reflections
2011-12-25Content Curation: One More Role for an Enterprise Community Manager
Organizations have an explosion of content similar to consumers. Managing access to this information requires dedicated resource. This article calls this person a community manager. Someone who curates information with specific goals in mind for the organization. We have had great success in this area with our tools.Organizations have an explosion of content similar to consumers. Managing access to this information requires dedicated resource. This article calls this person a community manager. Someone who curates information with specific goals in mind for the organization. We have had great success in this area with our tools.
Tags: why curation, governance
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Publisher: InfoDesk
2016-06-01InfoDesk Puts a Price Tag on Information Overload
There is an increasing demand for more carefully curated content due to unskilled searches and poorly curated and hard to find content. This wasted effort costs organizations $833 per minute according to this Info Desk study and our solution solves this very problem.There is an increasing demand for more carefully curated content due to unskilled searches and poorly curated and hard to find content. This wasted effort costs organizations $833 per minute according to this Info Desk study and our solution solves this very problem.
Tags: why curation, information overload
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Publisher: Ingeniux
2020-05-27Structured Content: The Key to Successful Chatbots and AI
Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.
Tags: content creation, cms
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Publisher: International Business Times
2015-03-11How Algorithms Subtly Control What We Read, Hear, Watch And (Ultimately) Think
Algorithmic filtering may solve some problems but it creates a whole set of other problems allowing organizations to manipulate and control what people read. Human curators solve this problem. Our KBucket platform lets humans curate at scale, providing superior value to the consumers.Algorithmic filtering may solve some problems but it creates a whole set of other problems allowing organizations to manipulate and control what people read. Human curators solve this problem. Our KBucket platform lets humans curate at scale, providing superior value to the consumers.
Tags: why curation, algorithms
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Publisher: IntranetBlog
2017-08-09Google Employees demanding curated portals to improve findability of information
When google starts curating content internally to help employees with search and findability, we can conclude that curation is essential to productivity.When google starts curating content internally to help employees with search and findability, we can conclude that curation is essential to productivity.
Tags: why curation, search
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Publisher: Janis
2019-03-21Build an AI powered Q&A bot entirely in Slack
In this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from JanisIn this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from Janis
Tags: dialogflow, janis
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Publisher: KMWorld
2019-11-04Seven steps for formulating a knowledge curation plan from KMWorld 2019
This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.
Tags: content curation, governance
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Publisher: Landbot
2020-08-039 Conversational Landing Page Examples
Chatbots are ideal for landing pages. They will engage visitors into conversations and drive them to take actions, while collecting valuable information.Chatbots are ideal for landing pages. They will engage visitors into conversations and drive them to take actions, while collecting valuable information.
Tags: examples, landing pages, advertising
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Publisher: Landbot
2020-02-21Conversational AI Statistics: State of Chatbots in 2020
An in-depth compilation of the latest conversational AI statistics and predictions! Learn the trends, use cases, adoption rates, funding and acquisition of AI companies by VC's and major corporations and other useful information.An in-depth compilation of the latest conversational AI statistics and predictions! Learn the trends, use cases, adoption rates, funding and acquisition of AI companies by VC's and major corporations and other useful information.
Tags: statistics
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Publisher: Marketing Land
2016-02-187 Billion People, One Story: The Power of Content Curation
Marketers are under pressure to create more content, faster. This post offers some sobering statistics on time spent creating content vs the actual demands of the market. Curation plus chatbots can help you reduce your production time and guide your audience to the right content.Marketers are under pressure to create more content, faster. This post offers some sobering statistics on time spent creating content vs the actual demands of the market. Curation plus chatbots can help you reduce your production time and guide your audience to the right content.
Tags: why curation, marketing strategy
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Publisher: Mashable
2011-11-02How Algorithms and Editors Can Work Together to Burst the "Filter Bubble"
Journalist can not rely on algorithms alone to break the "filter bubble". Take a look at 7 traits that makes humans superior to machines. Journalist as curators of news, offer a distinct advantage over machine algorithms.Journalist can not rely on algorithms alone to break the "filter bubble". Take a look at 7 traits that makes humans superior to machines. Journalist as curators of news, offer a distinct advantage over machine algorithms.
Tags: why curation, filter bubble
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Publisher: Mashable
2011-03-10How the curator has become a Journalist by proxy!
Article points out that curation is not an end to journalism as journalist have been curating to perform their jobs, but curation has now empowered citizen journalist to play the role of media!Article points out that curation is not an end to journalism as journalist have been curating to perform their jobs, but curation has now empowered citizen journalist to play the role of media!
Tags: why curation, journalism
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Publisher: Medium
2016-06-29Overabundance of Disorganized and Unverified Information (search is broken)
We know that online search has been broken for a while with the ever increasing explosion of content. Content curation, with a conversational chat interface can solve many of the issues facing search today!We know that online search has been broken for a while with the ever increasing explosion of content. Content curation, with a conversational chat interface can solve many of the issues facing search today!
Tags: why curation, search
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Publisher: Medium
2019-05-22Deconstructing Chatbots: Understanding Fulfillment by integrating Dialogflow with Google Calendar
The Fulfillment feature in Dialogflow allows you to programmatically build powerful functions that can deliver dynamic content to your chatbots. This post is a great introduction.The Fulfillment feature in Dialogflow allows you to programmatically build powerful functions that can deliver dynamic content to your chatbots. This post is a great introduction.
Tags: fullfilment
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Publisher: Medium
2019-09-24Chatbots to help you solve your customer support problems
NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings.NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings.
Tags: customer support
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Publisher: MindTouch Blog
2018-12-13How Knowledge Management powers the Chatbot experience
To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do.To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do.
