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  • Publisher: Optimal Access
    2021-01-22

    Two important principles for building conversational chatbots

    In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works.
    In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works. Share Button

    Tags: chatbot design

    5 1
  • Publisher: Chatbots Life
    2021-01-12

    A discussion on the importance of training and evaluation of different platforms

    Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.
    Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot. Share Button

    Tags: chat conversations

    5 1
  • Publisher: Chatbots Magazine
    2020-12-15

    Conversation: The New User Interface

    Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.
    Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands. Share Button

    Tags: chat conversations

    5 1
  • Publisher: Chatimize
    2020-12-08

    How to comply with the EU Privacy Changes to FB Messenger?

    Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.
    Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client. Share Button

    Tags: facebook messenger

    5 1
  • Publisher: Search Technologies
    2020-11-24

    Paper Documentation Is Finally Dead – It Was Killed by Semantic Search

    Learn two important principles that are at the core of why our curation solutions are ideal for managing content for your chatbots. First is building and managing meta information that lets your content communicate with machines and next is limiting the content to make the conversation possible.
    Learn two important principles that are at the core of why our curation solutions are ideal for managing content for your chatbots. First is building and managing meta information that lets your content communicate with machines and next is limiting the content to make the conversation possible. Share Button

    Tags: cms, structure

    5 1
  • Publisher: RASA
    2020-11-17

    Conversation-Driven Development

    Building a chatbot conversation is a process. User interactions will help you train your bot to deliver the right responses by understanding how people ask questions. This post offers a process for developing your chatbot conversations.
    Building a chatbot conversation is a process. User interactions will help you train your bot to deliver the right responses by understanding how people ask questions. This post offers a process for developing your chatbot conversations. Share Button

    Tags: chat conversations

    5 1
  • Publisher: superoffice
    2020-11-04

    3 Unique B2B Sales Strategies Proven to Win More Customers

    Learn how content libraries can help you with B2B selling. Making sure your most common questions are easily findable and shareable by your sales and marketing staff will drive more inbound traffic to your site.
    Learn how content libraries can help you with B2B selling. Making sure your most common questions are easily findable and shareable by your sales and marketing staff will drive more inbound traffic to your site. Share Button

    Tags: b2b marketing

    5 1
  • Publisher: Empathitech
    2020-10-25

    The why and how of humanizing your chatbot

    A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.
    A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users. Share Button

    Tags: conversations

    5 1
  • Publisher: botcopy
    2020-10-23

    The difference between chatbots and virtual assistants

    Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.
    Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants. Share Button

    Tags: virtual assistant

    5 1
  • Publisher: OntoLogik
    2020-10-17

    Time to put an end to BERTology (or, ML/DL is not even relevant to NLU)

    This is an important discussion in understanding of how conversational chatbots work. The author points out the difference between NLP (Natural Language Processing) and NLU (Natural Language Understanding). I believe that the key to an effective chatbot is a well defined context.
    This is an important discussion in understanding of how conversational chatbots work. The author points out the difference between NLP (Natural Language Processing) and NLU (Natural Language Understanding). I believe that the key to an effective chatbot is a well defined context. Share Button

    Tags: nlu, nlp

    5 1
  • Publisher: Search Technologies
    2020-08-24

    Combining Search, Chatbots, and Question Answering to Deliver Holistic Enterprise Knowledge

    How AI and Natural Language Processing (NLP) techniques can be used to create knowledge graphs, which can then power chatbots, question/answer system, search to deliver holistic enterprise knowledge.
    How AI and Natural Language Processing (NLP) techniques can be used to create knowledge graphs, which can then power chatbots, question/answer system, search to deliver holistic enterprise knowledge. Share Button

    Tags: use cases, knowledge management

    5 1
  • Publisher: Landbot
    2020-08-03

    9 Conversational Landing Page Examples

    Chatbots are ideal for landing pages. They will engage visitors into conversations and drive them to take actions, while collecting valuable information. If you are an ad agency and like to learn more schedule a demo.
    Chatbots are ideal for landing pages. They will engage visitors into conversations and drive them to take actions, while collecting valuable information. If you are an ad agency and like to learn more schedule a demo. Share Button

    Tags: use cases, landing pages, advertising

    5 1
  • Publisher: chatbots life
    2020-06-13

    Important Chatbot Metrics to track

    This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.
    This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot. Share Button

    Tags: analytics

    5 1
  • Publisher: Ingeniux
    2020-05-27

    Structured Content: The Key to Successful Chatbots and AI

    Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.
    Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS. Share Button

    Tags: content creation, cms

    5 1
  • Publisher: Landbot
    2020-02-21

    Conversational AI Statistics: State of Chatbots in 2020

    An in-depth compilation of the latest conversational AI statistics and predictions! Learn the trends, use cases, adoption rates, funding and acquisition of AI companies by VC's and major corporations and other useful information.
    An in-depth compilation of the latest conversational AI statistics and predictions! Learn the trends, use cases, adoption rates, funding and acquisition of AI companies by VC's and major corporations and other useful information. Share Button

    Tags: statistics

    5 1
  • Publisher: The Medical Futurist
    2020-01-17

    The Top 12 Healthcare Chatbots

    Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.
    Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work. Share Button

    Tags: tele medicine, health chatbots

    5 1
  • Publisher: Being Janis
    2020-01-11

    How to scale an AI Agency with Dialogflow

    In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.
    In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter. Share Button

    Tags: chatbot platforms, integration, scalability

    5 1
  • Publisher: KMWorld
    2019-11-04

    Seven steps for formulating a knowledge curation plan from KMWorld 2019

    This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.
    This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects. Share Button

    Tags: content curation, governance

    5 1
  • Publisher: chatbots life
    2019-11-03

    Chatbots and CMS: Thriving your enterprise content marketing strategy

    Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS
    Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS Share Button

    Tags: cms, new ui

    5 1
  • Publisher: Core dna
    2019-10-06

    8 Powerful Ways Chatbots Can Transform Your Customer Experience

    ChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operation
    ChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operation Share Button

    Tags: use cases, customer support

    5 1
  • Publisher: Optimal Access
    2019-09-30

    Curation will help you build better chatbots, faster!

    We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas.
    We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas. Share Button

    Tags: why curation, content curation, chatbots

    5 1
  • Publisher: Freshdesk Blogs
    2019-09-27

    How to improve chatbot conversation strategy

    Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.
    Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution. Share Button

    Tags: chat conversations

    5 1
  • Publisher: Medium
    2019-09-24

    Chatbots to help you solve your customer support problems

    NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings.
    NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings. Share Button

    Tags: customer support

    5 1
  • Publisher: chatbots life
    2019-09-20

    3 steps to designing chat bot conversations

    This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.
    This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots. Share Button

    Tags: chat conversations

    5 1
  • Publisher: HubSpot
    2019-08-21

    Why Chatbots Are the Future of Marketing: The Battle of the Bots

    Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.
    Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots. Share Button

    Tags: bots

    5 1
  • Publisher: Salesforce Blog
    2019-08-04

    Key Chabot Statistics to know for 2019

    Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.
    Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience. Share Button

    Tags: statistics

    5 1
  • Publisher: botcopy
    2019-06-26

    Adding and customizing a custom bot for your website

    To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.
    To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS. Share Button

    Tags: bots, personalization, integration

    5 1
  • Publisher: Medium
    2019-05-22

    Deconstructing Chatbots: Understanding Fulfillment by integrating Dialogflow with Google Calendar

    The Fulfillment feature in Dialogflow allows you to programmatically build powerful functions that can deliver dynamic content to your chatbots. This post is a great introduction.
    The Fulfillment feature in Dialogflow allows you to programmatically build powerful functions that can deliver dynamic content to your chatbots. This post is a great introduction. Share Button

    Tags: fullfilment

    5 1
  • Publisher: Toward Science
    2019-05-01

    5 Reasons Why Your Chatbot Needs Natural Language Processing

    Natural language chatbots offer lesser false positive outcomes, are able to identify user input failures, use comprehensive communication for user responses, learn faster to address development gaps and need lesser training data inputs to achieve natural language capability.
    Natural language chatbots offer lesser false positive outcomes, are able to identify user input failures, use comprehensive communication for user responses, learn faster to address development gaps and need lesser training data inputs to achieve natural language capability. Share Button

    Tags: nlp chatbots

    5 1
  • Publisher: Janis
    2019-03-21

    Build an AI powered Q&A bot entirely in Slack

    In this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from Janis
    In this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from Janis Share Button

    Tags: dialogflow, janis

    5 1
  • Publisher: Comm100
    2019-03-07

    Examples and use cases for FAQ Chatbots

    Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business.
    Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business. Share Button

    Tags: use cases, faq

    5 1
  • Publisher: ClearVoice
    2019-01-15

    How to Write a Script for a Chatbot: Key Elements for Good Dialogue Flow

    This post talks about the types of language, personalization and style you should use to build better bots.
    This post talks about the types of language, personalization and style you should use to build better bots. Share Button

    Tags: dialogs, personalization

    5 1
  • Publisher: ClearVoice
    2018-12-18

    Learn how to use chatbots for sales and marketing

    In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.
    In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots. Share Button

    Tags: marketing

    5 1
  • Publisher: MindTouch Blog
    2018-12-13

    How Knowledge Management powers the Chatbot experience

    To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do.
    To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do. Share Button

    Tags: cms, structure

    5 1
  • Publisher: The Guardian
    2018-11-22

    Trump-Russia is too complex to report. We must turn to curatorial journalism

    The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose.
    The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose. Share Button

    Tags: why curation, journalism

    5 1
  • Publisher: ClearVoice
    2018-09-10

    Know the difference between AI and NLP when deciding on your chatbot platform

    A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.
    A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms. Share Button

    Tags: chatbot platforms

    5 1
  • Publisher: At Bot
    2018-02-12

    5 Ways Chatbots are revolutionizing Knowledge Management

    The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users.
    The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users. Share Button

    Tags: cms, new ui

    5 1
  • Publisher: NYTimes
    2018-01-28

    Social Media Bots are big business and influence decisions

    Great post with excellent examples of the types of bots used to fool people into believing that fake profiles are real. Chatbots are different than these automated bots, it is important that consumers know the difference.
    Great post with excellent examples of the types of bots used to fool people into believing that fake profiles are real. Chatbots are different than these automated bots, it is important that consumers know the difference. Share Button

    Tags: bots, fake news

    5 1
  • Publisher: chatbots life
    2018-01-18

    How Chatbots are beneficial to Government Agencies

    Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.
    Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions. Share Button

    Tags: government, use cases

    5 1
  • Publisher: chatbots life
    2018-01-09

    Conversations UI writing

    The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.
    The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process. Share Button

    Tags: conversations, dialogs

    5 1
  • Publisher: Chatbots Magazine
    2017-11-21

    A guide to unlocking the Chatbot inside your CMS

    The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.
    The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot. Share Button

    Tags: cms, structure

    5 1
  • Publisher: Towards Data Science
    2017-08-27

    Contextual Bandits and reinforcement learning

    Context is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a context to the "intent" of your question. Learn the concept behind context for bot design from this great post
    Context is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a context to the "intent" of your question. Learn the concept behind context for bot design from this great post Share Button

    Tags: dialogs, personalization, context

    5 1
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