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  • Publisher: Accenture
    2019-08-21

    Search Engines Are Out, Find Engines Are In

    A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information.
    A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information. Share Button

    Tags: search, enterprise

    5 1
  • Publisher: Anders Pink
    2017-05-03

    Content Curation is now essential to the success of sales teams. Here is why!

    Majority of B2B buyers engage on social media for advice and research to make purchasing decisions. By curating answers to their questions you can gain their trust. The curated information can be delivered via NLP chatbots.
    Majority of B2B buyers engage on social media for advice and research to make purchasing decisions. By curating answers to their questions you can gain their trust. The curated information can be delivered via NLP chatbots. Share Button

    Tags: why curation, b2b marketing

    5 1
  • Publisher: At Bot
    2018-02-12

    5 Ways Chatbots are revolutionizing Knowledge Management

    The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users.
    The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users. Share Button

    Tags: cms, new ui

    5 1
  • Publisher: Being Janis
    2020-01-11

    How to scale an AI Agency with Dialogflow

    In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.
    In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter. Share Button

    Tags: chatbot platforms, integration, scalability

    5 1
  • Publisher: botcopy
    2019-06-26

    Adding and customizing a custom bot for your website

    To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.
    To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS. Share Button

    Tags: bots, personalization, integration

    5 1
  • Publisher: botcopy
    2020-10-23

    The difference between chatbots and virtual assistants

    Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.
    Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants. Share Button

    Tags: virtual assistant

    5 1
  • Publisher: ChatBot
    2021-03-06

    Need-to-Know Chatbot Statistics in 2021

    This post shares information in chatbot usage and is broken down by consumer preferences, chatbot usage stats, social media and messaging apps, customer service, voice enabled bots, and chatbot and AI predictions.
    This post shares information in chatbot usage and is broken down by consumer preferences, chatbot usage stats, social media and messaging apps, customer service, voice enabled bots, and chatbot and AI predictions. Share Button

    Tags: statistics

    5 1
  • Publisher: chatbots life
    2020-06-13

    Important Chatbot Metrics to track

    This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.
    This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot. Share Button

    Tags: analytics

    5 1
  • Publisher: chatbots life
    2018-01-18

    How Chatbots are beneficial to Government Agencies

    Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.
    Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions. Share Button

    Tags: government, use cases

    5 1
  • Publisher: chatbots life
    2018-01-09

    Conversations UI writing

    The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.
    The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process. Share Button

    Tags: conversations, dialogs

    5 1
  • Publisher: chatbots life
    2019-11-03

    Chatbots and CMS: Thriving your enterprise content marketing strategy

    Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS
    Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS Share Button

    Tags: cms, new ui

    5 1
  • Publisher: chatbots life
    2019-09-20

    3 steps to designing chat bot conversations

    This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.
    This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots. Share Button

    Tags: chat conversations

    5 1
  • Publisher: Chatbots Life
    2021-01-12

    A discussion on the importance of training and evaluation of different platforms

    Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.
    Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot. Share Button

    Tags: chat conversations

    5 1
  • Publisher: chatbots life
    2021-02-04

    How To Integrate Chatbot in Email Marketing?

    Email marketing is one of the most prominent tools used by businesses to attract and convert leads. It can boost your ROI by 4200%, which means with every $1 you invest in email marketing, you can…
    Email marketing is one of the most prominent tools used by businesses to attract and convert leads. It can boost your ROI by 4200%, which means with every $1 you invest in email marketing, you can… Share Button

    Tags: use cases

    5 1
  • Publisher: chatbots life
    2021-02-13

    Why Chatbots could be the next big thing for SMEs

    Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each other will not change for the foreseeable future, NLP chatbots will become an important part of communication for businesses.
    Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each other will not change for the foreseeable future, NLP chatbots will become an important part of communication for businesses. Share Button

    Tags: use cases, mobile apps

    5 1
  • Publisher: Chatbots Magazine
    2017-03-26

    Conversational interfaces need a different content management system

    The author is a professional conversational chat dialog designer. In this post he talks about the importance of a CMS for managing your chatbot responses. Managing a large number of posts requires a CMS to help you visualize your content.
    The author is a professional conversational chat dialog designer. In this post he talks about the importance of a CMS for managing your chatbot responses. Managing a large number of posts requires a CMS to help you visualize your content. Share Button

    Tags: cms, chat conversations

    5 1
  • Publisher: Chatbots Magazine
    2017-04-08

    ChatBots reduce customer service costs by 30%

    Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct answers to client needs will help you retain and grow your customer base. Chatbots eliminate wait time and save you 30% on support costs according to this study.
    Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct answers to client needs will help you retain and grow your customer base. Chatbots eliminate wait time and save you 30% on support costs according to this study. Share Button

    Tags: customer support

    5 1
  • Publisher: Chatbots Magazine
    2017-11-21

    A guide to unlocking the Chatbot inside your CMS

    The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.
    The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot. Share Button

    Tags: cms, structure

    5 1
  • Publisher: Chatbots Magazine
    2020-12-15

    Conversation: The New User Interface

    Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.
    Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands. Share Button

    Tags: chat conversations

    5 1
  • Publisher: Chatimize
    2020-12-08

    How to comply with the EU Privacy Changes to FB Messenger?

    Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.
    Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client. Share Button

    Tags: facebook messenger

    5 1
  • Publisher: ClearVoice
    2018-12-18

    Learn how to use chatbots for sales and marketing

    In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.
    In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots. Share Button

    Tags: marketing

    5 1
  • Publisher: ClearVoice
    2018-09-10

    Know the difference between AI and NLP when deciding on your chatbot platform

    A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.
    A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms. Share Button

    Tags: chatbot platforms

    5 1
  • Publisher: ClearVoice
    2019-01-15

    How to Write a Script for a Chatbot: Key Elements for Good Dialogue Flow

    This post talks about the types of language, personalization and style you should use to build better bots.
    This post talks about the types of language, personalization and style you should use to build better bots. Share Button

    Tags: dialogs, personalization

    5 1
  • Publisher: cobusgreyling
    2021-02-03

    Enrich Chatbot Entities With Patterns, Roles & Groups Using Rasa

    This is a great discussion on how to detect user input from complex sentences. The basic premise is to create roles for an entity, and then establish patterns in which those roles may be used. The idea here is to make the chatbot create structure from user input, instead of forcing the user to structure input.
    This is a great discussion on how to detect user input from complex sentences. The basic premise is to create roles for an entity, and then establish patterns in which those roles may be used. The idea here is to make the chatbot create structure from user input, instead of forcing the user to structure input. Share Button

    Tags: chat conversations, rasa

    5 1
  • Publisher: Comm100
    2019-03-07

    Examples and use cases for FAQ Chatbots

    Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business.
    Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business. Share Button

    Tags: use cases, faq

    5 1
  • Publisher: Copyblogger
    2016-12-07

    Content curation in an age of fake news

    Brian Clark founder and CEO of Copyblogger, states that in the age of fake news, content curation by credible sources offers a trusted editorial source. A chatbot UI interface makes your entire library accessible to your readers.
    Brian Clark founder and CEO of Copyblogger, states that in the age of fake news, content curation by credible sources offers a trusted editorial source. A chatbot UI interface makes your entire library accessible to your readers. Share Button

    Tags: journalism, news curation

    5 1
  • Publisher: Core dna
    2019-10-06

    8 Powerful Ways Chatbots Can Transform Your Customer Experience

    ChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operation
    ChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operation Share Button

    Tags: use cases, customer support

    5 1
  • Publisher: Cottrill Research, LLC
    2013-11-08

    Various Survey Statistics: Workers Spend Too Much Time Searching for Information

    Worker take up to 8 searches to find the right information, that is 1.8 hours a day and 9.3 hours a week. Our KBucket solution lets users collaborate and curate information they need to do their work, saving significant time for both individuals and organizations.
    Worker take up to 8 searches to find the right information, that is 1.8 hours a day and 9.3 hours a week. Our KBucket solution lets users collaborate and curate information they need to do their work, saving significant time for both individuals and organizations. Share Button

    Tags: why curation, search, information overload

    5 1
  • Publisher: discover.bot
    2021-03-04

    5 Steps for Building a Great NLP Model

    Planning the design of your chatbots is extremely important. Most larger companies have call logs to get started. If you don't no worries, you can go live and figure this out. This post offers a roadmap you should follow.
    Planning the design of your chatbots is extremely important. Most larger companies have call logs to get started. If you don't no worries, you can go live and figure this out. This post offers a roadmap you should follow. Share Button

    Tags: chat conversations

    5 1
  • Publisher: Empathitech
    2020-10-25

    The why and how of humanizing your chatbot

    A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.
    A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users. Share Button

    Tags: conversations

    5 1
  • Publisher: Freshdesk Blogs
    2019-09-27

    How to improve chatbot conversation strategy

    Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.
    Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution. Share Button

    Tags: chat conversations

    5 1
  • Publisher: Harvard Business Review
    2011-05-26

    Seven Things Human Editors Do that Algorithms Don’t (Yet)

    I suggest that algorithms will never replace a human editor. Algorithms is a procedure for solving problems. A curator is a human operator that adds a set of parameters machines can never replace, at least not for the foreseeable future. This post provides the answers.
    I suggest that algorithms will never replace a human editor. Algorithms is a procedure for solving problems. A curator is a human operator that adds a set of parameters machines can never replace, at least not for the foreseeable future. This post provides the answers. Share Button

    Tags: why curation, filter bubble

    5 1
  • Publisher: HubSpot
    2019-08-21

    Why Chatbots Are the Future of Marketing: The Battle of the Bots

    Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.
    Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots. Share Button

    Tags: bots

    5 1
  • Publisher: Hubspot
    2021-03-29

    11 Stats That Make a Case for Landing Pages

    These statistics are not for chatbots, but chatbots can easily customize your landing pages by greeting your users (when arriving from emails), be aware which ad they come from, and add videos and testimonials and generate more engagement.
    These statistics are not for chatbots, but chatbots can easily customize your landing pages by greeting your users (when arriving from emails), be aware which ad they come from, and add videos and testimonials and generate more engagement. Share Button

    Tags: statistics, landing pages

    5 1
  • Publisher: Hubspot
    2021-01-21

    What's a Conversational Landing Page & How Do You Create One?

    Learn about what a conversational landing page is, why they increase conversions, and how to create one.
    Learn about what a conversational landing page is, why they increase conversions, and how to create one. Share Button

    Tags: landing pages

    5 1
  • Publisher: ID and Other Reflections
    2011-12-25

    Content Curation: One More Role for an Enterprise Community Manager

    Organizations have an explosion of content similar to consumers. Managing access to this information requires dedicated resource. This article calls this person a community manager. Someone who curates information with specific goals in mind for the organization. We have had great success in this area with our tools.
    Organizations have an explosion of content similar to consumers. Managing access to this information requires dedicated resource. This article calls this person a community manager. Someone who curates information with specific goals in mind for the organization. We have had great success in this area with our tools. Share Button

    Tags: why curation, governance

    5 1
  • Publisher: InfoDesk
    2016-06-01

    InfoDesk Puts a Price Tag on Information Overload

    There is an increasing demand for more carefully curated content due to unskilled searches and poorly curated and hard to find content. This wasted effort costs organizations $833 per minute according to this Info Desk study and our solution solves this very problem.
    There is an increasing demand for more carefully curated content due to unskilled searches and poorly curated and hard to find content. This wasted effort costs organizations $833 per minute according to this Info Desk study and our solution solves this very problem. Share Button

    Tags: why curation, information overload

    5 1
  • Publisher: Ingeniux
    2020-05-27

    Structured Content: The Key to Successful Chatbots and AI

    Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.
    Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS. Share Button

    Tags: content creation, cms

    5 1
  • Publisher: International Business Times
    2015-03-11

    How Algorithms Subtly Control What We Read, Hear, Watch And (Ultimately) Think

    Algorithmic filtering may solve some problems but it creates a whole set of other problems allowing organizations to manipulate and control what people read. Human curators solve this problem. Our KBucket platform lets humans curate at scale, providing superior value to the consumers.
    Algorithmic filtering may solve some problems but it creates a whole set of other problems allowing organizations to manipulate and control what people read. Human curators solve this problem. Our KBucket platform lets humans curate at scale, providing superior value to the consumers. Share Button

    Tags: why curation, algorithms

    5 1
  • Publisher: IntranetBlog
    2017-08-09

    Google Employees demanding curated portals to improve findability of information

    When google starts curating content internally to help employees with search and findability, we can conclude that curation is essential to productivity.
    When google starts curating content internally to help employees with search and findability, we can conclude that curation is essential to productivity. Share Button

    Tags: why curation, search

    5 1
  • Publisher: Janis
    2019-03-21

    Build an AI powered Q&A bot entirely in Slack

    In this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from Janis
    In this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from Janis Share Button

    Tags: dialogflow, janis

    5 1
  • Publisher: KMWorld
    2019-11-04

    Seven steps for formulating a knowledge curation plan from KMWorld 2019

    This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.
    This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects. Share Button

    Tags: content curation, governance

    5 1
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