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Publisher: Accenture
2019-08-21Search Engines Are Out, Find Engines Are In
A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information.A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information.
Tags: search, enterprise
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Publisher: Anders Pink
2017-05-03Content Curation is now essential to the success of sales teams. Here is why!
Majority of B2B buyers engage on social media for advice and research to make purchasing decisions. By curating answers to their questions you can gain their trust. The curated information can be delivered via NLP chatbots.Majority of B2B buyers engage on social media for advice and research to make purchasing decisions. By curating answers to their questions you can gain their trust. The curated information can be delivered via NLP chatbots.
Tags: why curation, b2b marketing
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Publisher: At Bot
2018-02-125 Ways Chatbots are revolutionizing Knowledge Management
The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users.The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users.
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Publisher: Being Janis
2020-01-11How to scale an AI Agency with Dialogflow
In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.
Tags: chatbot platforms, integration, scalability
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Publisher: botcopy
2019-06-26Adding and customizing a custom bot for your website
To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.
Tags: bots, personalization, integration
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Publisher: botcopy
2020-10-23The difference between chatbots and virtual assistants
Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.
Tags: virtual assistant
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Publisher: ChatBot
2021-03-06Need-to-Know Chatbot Statistics in 2021
This post shares information in chatbot usage and is broken down by consumer preferences, chatbot usage stats, social media and messaging apps, customer service, voice enabled bots, and chatbot and AI predictions.This post shares information in chatbot usage and is broken down by consumer preferences, chatbot usage stats, social media and messaging apps, customer service, voice enabled bots, and chatbot and AI predictions.
Tags: statistics
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Publisher: chatbots life
2020-06-13Important Chatbot Metrics to track
This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.
Tags: analytics
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Publisher: chatbots life
2018-01-18How Chatbots are beneficial to Government Agencies
Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.
Tags: government, use cases
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Publisher: chatbots life
2018-01-09Conversations UI writing
The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.
Tags: conversations, dialogs
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Publisher: chatbots life
2019-11-03Chatbots and CMS: Thriving your enterprise content marketing strategy
Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMSGreat post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS
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Publisher: chatbots life
2019-09-203 steps to designing chat bot conversations
This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.
Tags: chat conversations
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Publisher: Chatbots Life
2021-01-12A discussion on the importance of training and evaluation of different platforms
Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.
Tags: chat conversations
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Publisher: chatbots life
2021-02-04How To Integrate Chatbot in Email Marketing?
Email marketing is one of the most prominent tools used by businesses to attract and convert leads. It can boost your ROI by 4200%, which means with every $1 you invest in email marketing, you can…Email marketing is one of the most prominent tools used by businesses to attract and convert leads. It can boost your ROI by 4200%, which means with every $1 you invest in email marketing, you can…
Tags: use cases
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Publisher: chatbots life
2021-02-13Why Chatbots could be the next big thing for SMEs
Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each other will not change for the foreseeable future, NLP chatbots will become an important part of communication for businesses.Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each other will not change for the foreseeable future, NLP chatbots will become an important part of communication for businesses.
Tags: use cases, mobile apps
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Publisher: Chatbots Magazine
2017-03-26Conversational interfaces need a different content management system
The author is a professional conversational chat dialog designer. In this post he talks about the importance of a CMS for managing your chatbot responses. Managing a large number of posts requires a CMS to help you visualize your content.The author is a professional conversational chat dialog designer. In this post he talks about the importance of a CMS for managing your chatbot responses. Managing a large number of posts requires a CMS to help you visualize your content.
Tags: cms, chat conversations
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Publisher: Chatbots Magazine
2017-04-08ChatBots reduce customer service costs by 30%
Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct answers to client needs will help you retain and grow your customer base. Chatbots eliminate wait time and save you 30% on support costs according to this study.Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct answers to client needs will help you retain and grow your customer base. Chatbots eliminate wait time and save you 30% on support costs according to this study.
Tags: customer support
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Publisher: Chatbots Magazine
2017-11-21A guide to unlocking the Chatbot inside your CMS
The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.
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Publisher: Chatbots Magazine
2020-12-15Conversation: The New User Interface
Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.
Tags: chat conversations
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Publisher: Chatimize
2020-12-08How to comply with the EU Privacy Changes to FB Messenger?
Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.
Tags: facebook messenger
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Publisher: ClearVoice
2018-12-18Learn how to use chatbots for sales and marketing
In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.
Tags: marketing
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Publisher: ClearVoice
2018-09-10Know the difference between AI and NLP when deciding on your chatbot platform
A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.
Tags: chatbot platforms
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Publisher: ClearVoice
2019-01-15How to Write a Script for a Chatbot: Key Elements for Good Dialogue Flow
This post talks about the types of language, personalization and style you should use to build better bots.This post talks about the types of language, personalization and style you should use to build better bots.
Tags: dialogs, personalization
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Publisher: cobusgreyling
2021-02-03Enrich Chatbot Entities With Patterns, Roles & Groups Using Rasa
This is a great discussion on how to detect user input from complex sentences. The basic premise is to create roles for an entity, and then establish patterns in which those roles may be used. The idea here is to make the chatbot create structure from user input, instead of forcing the user to structure input.This is a great discussion on how to detect user input from complex sentences. The basic premise is to create roles for an entity, and then establish patterns in which those roles may be used. The idea here is to make the chatbot create structure from user input, instead of forcing the user to structure input.
Tags: chat conversations, rasa
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Publisher: Comm100
2019-03-07Examples and use cases for FAQ Chatbots
Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business.Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business.
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Publisher: Copyblogger
2016-12-07Content curation in an age of fake news
Brian Clark founder and CEO of Copyblogger, states that in the age of fake news, content curation by credible sources offers a trusted editorial source. A chatbot UI interface makes your entire library accessible to your readers.Brian Clark founder and CEO of Copyblogger, states that in the age of fake news, content curation by credible sources offers a trusted editorial source. A chatbot UI interface makes your entire library accessible to your readers.
Tags: journalism, news curation
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Publisher: Core dna
2019-10-068 Powerful Ways Chatbots Can Transform Your Customer Experience
ChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operationChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operation
Tags: use cases, customer support
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Publisher: Cottrill Research, LLC
2013-11-08Various Survey Statistics: Workers Spend Too Much Time Searching for Information
Worker take up to 8 searches to find the right information, that is 1.8 hours a day and 9.3 hours a week. Our KBucket solution lets users collaborate and curate information they need to do their work, saving significant time for both individuals and organizations.Worker take up to 8 searches to find the right information, that is 1.8 hours a day and 9.3 hours a week. Our KBucket solution lets users collaborate and curate information they need to do their work, saving significant time for both individuals and organizations.
Tags: why curation, search, information overload
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Publisher: discover.bot
2021-03-045 Steps for Building a Great NLP Model
Planning the design of your chatbots is extremely important. Most larger companies have call logs to get started. If you don't no worries, you can go live and figure this out. This post offers a roadmap you should follow.Planning the design of your chatbots is extremely important. Most larger companies have call logs to get started. If you don't no worries, you can go live and figure this out. This post offers a roadmap you should follow.
Tags: chat conversations
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Publisher: Empathitech
2020-10-25The why and how of humanizing your chatbot
A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.
Tags: conversations
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Publisher: Freshdesk Blogs
2019-09-27How to improve chatbot conversation strategy
Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.
Tags: chat conversations
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Publisher: Harvard Business Review
2011-05-26Seven Things Human Editors Do that Algorithms Don’t (Yet)
I suggest that algorithms will never replace a human editor. Algorithms is a procedure for solving problems. A curator is a human operator that adds a set of parameters machines can never replace, at least not for the foreseeable future. This post provides the answers.I suggest that algorithms will never replace a human editor. Algorithms is a procedure for solving problems. A curator is a human operator that adds a set of parameters machines can never replace, at least not for the foreseeable future. This post provides the answers.
Tags: why curation, filter bubble
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Publisher: HubSpot
2019-08-21Why Chatbots Are the Future of Marketing: The Battle of the Bots
Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.
Tags: bots
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Publisher: Hubspot
2021-03-2911 Stats That Make a Case for Landing Pages
These statistics are not for chatbots, but chatbots can easily customize your landing pages by greeting your users (when arriving from emails), be aware which ad they come from, and add videos and testimonials and generate more engagement.These statistics are not for chatbots, but chatbots can easily customize your landing pages by greeting your users (when arriving from emails), be aware which ad they come from, and add videos and testimonials and generate more engagement.
Tags: statistics, landing pages
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Publisher: Hubspot
2021-01-21What's a Conversational Landing Page & How Do You Create One?
Learn about what a conversational landing page is, why they increase conversions, and how to create one.Learn about what a conversational landing page is, why they increase conversions, and how to create one.
Tags: landing pages
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Publisher: ID and Other Reflections
2011-12-25Content Curation: One More Role for an Enterprise Community Manager
Organizations have an explosion of content similar to consumers. Managing access to this information requires dedicated resource. This article calls this person a community manager. Someone who curates information with specific goals in mind for the organization. We have had great success in this area with our tools.Organizations have an explosion of content similar to consumers. Managing access to this information requires dedicated resource. This article calls this person a community manager. Someone who curates information with specific goals in mind for the organization. We have had great success in this area with our tools.
Tags: why curation, governance
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Publisher: InfoDesk
2016-06-01InfoDesk Puts a Price Tag on Information Overload
There is an increasing demand for more carefully curated content due to unskilled searches and poorly curated and hard to find content. This wasted effort costs organizations $833 per minute according to this Info Desk study and our solution solves this very problem.There is an increasing demand for more carefully curated content due to unskilled searches and poorly curated and hard to find content. This wasted effort costs organizations $833 per minute according to this Info Desk study and our solution solves this very problem.
Tags: why curation, information overload
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Publisher: Ingeniux
2020-05-27Structured Content: The Key to Successful Chatbots and AI
Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.
Tags: content creation, cms
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Publisher: International Business Times
2015-03-11How Algorithms Subtly Control What We Read, Hear, Watch And (Ultimately) Think
Algorithmic filtering may solve some problems but it creates a whole set of other problems allowing organizations to manipulate and control what people read. Human curators solve this problem. Our KBucket platform lets humans curate at scale, providing superior value to the consumers.Algorithmic filtering may solve some problems but it creates a whole set of other problems allowing organizations to manipulate and control what people read. Human curators solve this problem. Our KBucket platform lets humans curate at scale, providing superior value to the consumers.
Tags: why curation, algorithms
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Publisher: IntranetBlog
2017-08-09Google Employees demanding curated portals to improve findability of information
When google starts curating content internally to help employees with search and findability, we can conclude that curation is essential to productivity.When google starts curating content internally to help employees with search and findability, we can conclude that curation is essential to productivity.
Tags: why curation, search
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Publisher: Janis
2019-03-21Build an AI powered Q&A bot entirely in Slack
In this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from JanisIn this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from Janis
Tags: dialogflow, janis
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Publisher: KMWorld
2019-11-04Seven steps for formulating a knowledge curation plan from KMWorld 2019
This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.
Tags: content curation, governance
