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Publisher: Optimal Access
2021-01-22Two important principles for building conversational chatbots
In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works.In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works.
Tags: chatbot design
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Publisher: Chatbots Life
2021-01-12A discussion on the importance of training and evaluation of different platforms
Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.
Tags: chat conversations
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Publisher: Chatbots Magazine
2020-12-15Conversation: The New User Interface
Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.
Tags: chat conversations
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Publisher: Chatimize
2020-12-08How to comply with the EU Privacy Changes to FB Messenger?
Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.
Tags: facebook messenger
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Publisher: Search Technologies
2020-11-24Paper Documentation Is Finally Dead – It Was Killed by Semantic Search
Learn two important principles that are at the core of why our curation solutions are ideal for managing content for your chatbots. First is building and managing meta information that lets your content communicate with machines and next is limiting the content to make the conversation possible.Learn two important principles that are at the core of why our curation solutions are ideal for managing content for your chatbots. First is building and managing meta information that lets your content communicate with machines and next is limiting the content to make the conversation possible.
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Publisher: RASA
2020-11-17Conversation-Driven Development
Building a chatbot conversation is a process. User interactions will help you train your bot to deliver the right responses by understanding how people ask questions. This post offers a process for developing your chatbot conversations.Building a chatbot conversation is a process. User interactions will help you train your bot to deliver the right responses by understanding how people ask questions. This post offers a process for developing your chatbot conversations.
Tags: chat conversations
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Publisher: superoffice
2020-11-043 Unique B2B Sales Strategies Proven to Win More Customers
Learn how content libraries can help you with B2B selling. Making sure your most common questions are easily findable and shareable by your sales and marketing staff will drive more inbound traffic to your site.Learn how content libraries can help you with B2B selling. Making sure your most common questions are easily findable and shareable by your sales and marketing staff will drive more inbound traffic to your site.
Tags: b2b marketing
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Publisher: Empathitech
2020-10-25The why and how of humanizing your chatbot
A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.
Tags: conversations
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Publisher: botcopy
2020-10-23The difference between chatbots and virtual assistants
Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.
Tags: virtual assistant
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Publisher: OntoLogik
2020-10-17Time to put an end to BERTology (or, ML/DL is not even relevant to NLU)
This is an important discussion in understanding of how conversational chatbots work. The author points out the difference between NLP (Natural Language Processing) and NLU (Natural Language Understanding). I believe that the key to an effective chatbot is a well defined context.This is an important discussion in understanding of how conversational chatbots work. The author points out the difference between NLP (Natural Language Processing) and NLU (Natural Language Understanding). I believe that the key to an effective chatbot is a well defined context.
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Publisher: Search Technologies
2020-08-24Combining Search, Chatbots, and Question Answering to Deliver Holistic Enterprise Knowledge
How AI and Natural Language Processing (NLP) techniques can be used to create knowledge graphs, which can then power chatbots, question/answer system, search to deliver holistic enterprise knowledge.How AI and Natural Language Processing (NLP) techniques can be used to create knowledge graphs, which can then power chatbots, question/answer system, search to deliver holistic enterprise knowledge.
Tags: use cases, knowledge management
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Publisher: Landbot
2020-08-039 Conversational Landing Page Examples
Chatbots are ideal for landing pages. They will engage visitors into conversations and drive them to take actions, while collecting valuable information. If you are an ad agency and like to learn more schedule a demo.Chatbots are ideal for landing pages. They will engage visitors into conversations and drive them to take actions, while collecting valuable information. If you are an ad agency and like to learn more schedule a demo.
Tags: use cases, landing pages, advertising
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Publisher: chatbots life
2020-06-13Important Chatbot Metrics to track
This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.
Tags: analytics
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Publisher: Ingeniux
2020-05-27Structured Content: The Key to Successful Chatbots and AI
Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.
Tags: content creation, cms
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Publisher: Landbot
2020-02-21Conversational AI Statistics: State of Chatbots in 2020
An in-depth compilation of the latest conversational AI statistics and predictions! Learn the trends, use cases, adoption rates, funding and acquisition of AI companies by VC's and major corporations and other useful information.An in-depth compilation of the latest conversational AI statistics and predictions! Learn the trends, use cases, adoption rates, funding and acquisition of AI companies by VC's and major corporations and other useful information.
Tags: statistics
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Publisher: The Medical Futurist
2020-01-17The Top 12 Healthcare Chatbots
Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.
Tags: tele medicine, health chatbots
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Publisher: Being Janis
2020-01-11How to scale an AI Agency with Dialogflow
In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.
Tags: chatbot platforms, integration, scalability
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Publisher: KMWorld
2019-11-04Seven steps for formulating a knowledge curation plan from KMWorld 2019
This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.
Tags: content curation, governance
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Publisher: chatbots life
2019-11-03Chatbots and CMS: Thriving your enterprise content marketing strategy
Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMSGreat post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS
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Publisher: Core dna
2019-10-068 Powerful Ways Chatbots Can Transform Your Customer Experience
ChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operationChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operation
Tags: use cases, customer support
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Publisher: Optimal Access
2019-09-30Curation will help you build better chatbots, faster!
We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas.We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas.
Tags: why curation, content curation, chatbots
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Publisher: Freshdesk Blogs
2019-09-27How to improve chatbot conversation strategy
Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.
Tags: chat conversations
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Publisher: Medium
2019-09-24Chatbots to help you solve your customer support problems
NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings.NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings.
Tags: customer support
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Publisher: chatbots life
2019-09-203 steps to designing chat bot conversations
This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.
Tags: chat conversations
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Publisher: HubSpot
2019-08-21Why Chatbots Are the Future of Marketing: The Battle of the Bots
Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.
Tags: bots
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Publisher: Salesforce Blog
2019-08-04Key Chabot Statistics to know for 2019
Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.
Tags: statistics
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Publisher: botcopy
2019-06-26Adding and customizing a custom bot for your website
To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.
Tags: bots, personalization, integration
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Publisher: Medium
2019-05-22Deconstructing Chatbots: Understanding Fulfillment by integrating Dialogflow with Google Calendar
The Fulfillment feature in Dialogflow allows you to programmatically build powerful functions that can deliver dynamic content to your chatbots. This post is a great introduction.The Fulfillment feature in Dialogflow allows you to programmatically build powerful functions that can deliver dynamic content to your chatbots. This post is a great introduction.
Tags: fullfilment
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Publisher: Toward Science
2019-05-015 Reasons Why Your Chatbot Needs Natural Language Processing
Natural language chatbots offer lesser false positive outcomes, are able to identify user input failures, use comprehensive communication for user responses, learn faster to address development gaps and need lesser training data inputs to achieve natural language capability.Natural language chatbots offer lesser false positive outcomes, are able to identify user input failures, use comprehensive communication for user responses, learn faster to address development gaps and need lesser training data inputs to achieve natural language capability.
Tags: nlp chatbots
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Publisher: Janis
2019-03-21Build an AI powered Q&A bot entirely in Slack
In this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from JanisIn this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from Janis
Tags: dialogflow, janis
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Publisher: Comm100
2019-03-07Examples and use cases for FAQ Chatbots
Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business.Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business.
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Publisher: ClearVoice
2019-01-15How to Write a Script for a Chatbot: Key Elements for Good Dialogue Flow
This post talks about the types of language, personalization and style you should use to build better bots.This post talks about the types of language, personalization and style you should use to build better bots.
Tags: dialogs, personalization
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Publisher: ClearVoice
2018-12-18Learn how to use chatbots for sales and marketing
In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.
Tags: marketing
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Publisher: MindTouch Blog
2018-12-13How Knowledge Management powers the Chatbot experience
To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do.To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do.
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Publisher: The Guardian
2018-11-22Trump-Russia is too complex to report. We must turn to curatorial journalism
The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose.The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose.
Tags: why curation, journalism
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Publisher: ClearVoice
2018-09-10Know the difference between AI and NLP when deciding on your chatbot platform
A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.
Tags: chatbot platforms
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Publisher: At Bot
2018-02-125 Ways Chatbots are revolutionizing Knowledge Management
The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users.The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users.
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Publisher: NYTimes
2018-01-28Social Media Bots are big business and influence decisions
Great post with excellent examples of the types of bots used to fool people into believing that fake profiles are real. Chatbots are different than these automated bots, it is important that consumers know the difference.Great post with excellent examples of the types of bots used to fool people into believing that fake profiles are real. Chatbots are different than these automated bots, it is important that consumers know the difference.
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Publisher: chatbots life
2018-01-18How Chatbots are beneficial to Government Agencies
Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.
Tags: government, use cases
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Publisher: chatbots life
2018-01-09Conversations UI writing
The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.
Tags: conversations, dialogs
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Publisher: Chatbots Magazine
2017-11-21A guide to unlocking the Chatbot inside your CMS
The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.
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Publisher: Towards Data Science
2017-08-27Contextual Bandits and reinforcement learning
Context is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a context to the "intent" of your question. Learn the concept behind context for bot design from this great postContext is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a context to the "intent" of your question. Learn the concept behind context for bot design from this great post
Tags: dialogs, personalization, context
