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Publisher: Chatbots Life
2021-01-12A discussion on the importance of training and evaluation of different platforms
Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.
Tags: chat conversations
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Publisher: chatbots life
2020-06-13Important Chatbot Metrics to track
This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.
Tags: analytics
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Publisher: chatbots life
2019-11-03Chatbots and CMS: Thriving your enterprise content marketing strategy
Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMSGreat post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS
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Publisher: chatbots life
2019-09-203 steps to designing chat bot conversations
This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.
Tags: chat conversations
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Publisher: chatbots life
2018-01-18How Chatbots are beneficial to Government Agencies
Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.
Tags: government, use cases
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Publisher: chatbots life
2018-01-09Conversations UI writing
The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.
Tags: conversations, dialogs
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