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Publisher: MindTouch Blog
2018-12-13How Knowledge Management powers the Chatbot experience
To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do.To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do.
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