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Publisher: Salesforce Blog
2019-08-04Key Chabot Statistics to know for 2019
Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.
Tags: statistics
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Publisher: HubSpot
2019-08-21Why Chatbots Are the Future of Marketing: The Battle of the Bots
Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.
Tags: bots
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Publisher: Accenture
2019-08-21Search Engines Are Out, Find Engines Are In
A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information.A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information.
Tags: search, enterprise
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Publisher: chatbots life
2019-09-203 steps to designing chat bot conversations
This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.
Tags: chat conversations
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Publisher: Medium
2019-09-24Chatbots to help you solve your customer support problems
NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings.NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings.
Tags: customer support
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Publisher: Freshdesk Blogs
2019-09-27How to improve chatbot conversation strategy
Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.
Tags: chat conversations
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Publisher: Optimal Access
2019-09-30Curation will help you build better chatbots, faster!
We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas.We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas.
Tags: why curation, content curation, chatbots
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Publisher: Core dna
2019-10-068 Powerful Ways Chatbots Can Transform Your Customer Experience
ChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operationChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operation
Tags: use cases, customer support
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Publisher: chatbots life
2019-11-03Chatbots and CMS: Thriving your enterprise content marketing strategy
Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMSGreat post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS
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Publisher: KMWorld
2019-11-04Seven steps for formulating a knowledge curation plan from KMWorld 2019
This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.
Tags: content curation, governance
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Publisher: Being Janis
2020-01-11How to scale an AI Agency with Dialogflow
In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.
Tags: chatbot platforms, integration, scalability
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Publisher: The Medical Futurist
2020-01-17The Top 12 Healthcare Chatbots
Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.
Tags: tele medicine, health chatbots
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Publisher: Landbot
2020-02-21Conversational AI Statistics: State of Chatbots in 2020
An in-depth compilation of the latest conversational AI statistics and predictions! Learn the trends, use cases, adoption rates, funding and acquisition of AI companies by VC's and major corporations and other useful information.An in-depth compilation of the latest conversational AI statistics and predictions! Learn the trends, use cases, adoption rates, funding and acquisition of AI companies by VC's and major corporations and other useful information.
Tags: statistics
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Publisher: Medium
2020-04-02Comparing Chatbots To Mobile Apps
Chatbots are changing our practices and one of the affected areas are mobile apps. Now chatbots won't entirely replace mobile apps but there are very compelling reasons why they will gain market share and why you should be paying attention.Chatbots are changing our practices and one of the affected areas are mobile apps. Now chatbots won't entirely replace mobile apps but there are very compelling reasons why they will gain market share and why you should be paying attention.
Tags: use cases, mobile apps
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Publisher: Ingeniux
2020-05-27Structured Content: The Key to Successful Chatbots and AI
Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.
Tags: content creation, cms
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Publisher: chatbots life
2020-06-13Important Chatbot Metrics to track
This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.
Tags: analytics
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Publisher: Landbot
2020-08-039 Conversational Landing Page Examples
Chatbots are ideal for landing pages. They will engage visitors into conversations and drive them to take actions, while collecting valuable information. If you are an ad agency and like to learn more schedule a demo.Chatbots are ideal for landing pages. They will engage visitors into conversations and drive them to take actions, while collecting valuable information. If you are an ad agency and like to learn more schedule a demo.
Tags: use cases, landing pages, advertising
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Publisher: OntoLogik
2020-10-17Time to put an end to BERTology (or, ML/DL is not even relevant to NLU)
This is an important discussion in understanding of how conversational chatbots work. The author points out the difference between NLP (Natural Language Processing) and NLU (Natural Language Understanding). I believe that the key to an effective chatbot is a well defined context.This is an important discussion in understanding of how conversational chatbots work. The author points out the difference between NLP (Natural Language Processing) and NLU (Natural Language Understanding). I believe that the key to an effective chatbot is a well defined context.
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Publisher: botcopy
2020-10-23The difference between chatbots and virtual assistants
Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.
Tags: virtual assistant
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Publisher: Empathitech
2020-10-25The why and how of humanizing your chatbot
A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.
Tags: conversations
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Publisher: superoffice
2020-11-043 Unique B2B Sales Strategies Proven to Win More Customers
Learn how content libraries can help you with B2B selling. Making sure your most common questions are easily findable and shareable by your sales and marketing staff will drive more inbound traffic to your site.Learn how content libraries can help you with B2B selling. Making sure your most common questions are easily findable and shareable by your sales and marketing staff will drive more inbound traffic to your site.
Tags: b2b marketing, content library
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Publisher: RASA
2020-11-17Conversation-Driven Development
Building a chatbot conversation is a process. User interactions will help you train your bot to deliver the right responses by understanding how people ask questions. This post offers a process for developing your chatbot conversations.Building a chatbot conversation is a process. User interactions will help you train your bot to deliver the right responses by understanding how people ask questions. This post offers a process for developing your chatbot conversations.
Tags: chat conversations
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Publisher: Chatimize
2020-12-08How to comply with the EU Privacy Changes to FB Messenger?
Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.
Tags: facebook messenger
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Publisher: Chatbots Magazine
2020-12-15Conversation: The New User Interface
Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.Conversational chatbots are the new UI. They let you do the same navigation on a website or in an app by offering the ability to use voice commands.
Tags: chat conversations
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Publisher: Chatbots Life
2021-01-12A discussion on the importance of training and evaluation of different platforms
Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.Even Though the intent of this post is to compare the performance of various leading edged NLP platforms, it offers some great insight into what it takes to build and maintain a conversational chatbot.
Tags: chat conversations
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Publisher: Hubspot
2021-01-21What's a Conversational Landing Page & How Do You Create One?
Learn about what a conversational landing page is, why they increase conversions, and how to create one.Learn about what a conversational landing page is, why they increase conversions, and how to create one.
Tags: landing pages
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Publisher: Optimal Access
2021-01-22Two important principles for building conversational chatbots
In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works.In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works.
Tags: chatbot design
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Publisher: Medium
2021-02-03Chatbot Architecture Has Four Pillars & Rasa Is Deprecating Two
One can say that traditionally chabots or conversational AI agents, are constituted by a four pillar architecture. As seen here, there are two components; the NLU component and the Dialog Management…One can say that traditionally chabots or conversational AI agents, are constituted by a four pillar architecture. As seen here, there are two components; the NLU component and the Dialog Management…
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Publisher: cobusgreyling
2021-02-03Enrich Chatbot Entities With Patterns, Roles & Groups Using Rasa
This is a great discussion on how to detect user input from complex sentences. The basic premise is to create roles for an entity, and then establish patterns in which those roles may be used. The idea here is to make the chatbot create structure from user input, instead of forcing the user to structure input.This is a great discussion on how to detect user input from complex sentences. The basic premise is to create roles for an entity, and then establish patterns in which those roles may be used. The idea here is to make the chatbot create structure from user input, instead of forcing the user to structure input.
Tags: chat conversations, rasa
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Publisher: chatbots life
2021-02-04How To Integrate Chatbot in Email Marketing?
Email marketing is one of the most prominent tools used by businesses to attract and convert leads. It can boost your ROI by 4200%, which means with every $1 you invest in email marketing, you can…Email marketing is one of the most prominent tools used by businesses to attract and convert leads. It can boost your ROI by 4200%, which means with every $1 you invest in email marketing, you can…
Tags: use cases
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Publisher: Medium
2021-02-05Is Chatbot Intent Deprecation Inevitable?
This post is a discussion and explanation of the future of Chatbots dialog possibilities. Today most chatbots match intents to inquiry, deprecating intents is when we can match the dialog directly to the database of information.This post is a discussion and explanation of the future of Chatbots dialog possibilities. Today most chatbots match intents to inquiry, deprecating intents is when we can match the dialog directly to the database of information.
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Publisher: chatbots life
2021-02-13Why Chatbots could be the next big thing for SMEs
Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each other will not change for the foreseeable future, NLP chatbots will become an important part of communication for businesses.Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each other will not change for the foreseeable future, NLP chatbots will become an important part of communication for businesses.
Tags: use cases, mobile apps
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Publisher: discover.bot
2021-03-045 Steps for Building a Great NLP Model
Planning the design of your chatbots is extremely important. Most larger companies have call logs to get started. If you don't no worries, you can go live and figure this out. This post offers a roadmap you should follow.Planning the design of your chatbots is extremely important. Most larger companies have call logs to get started. If you don't no worries, you can go live and figure this out. This post offers a roadmap you should follow.
Tags: chat conversations
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Publisher: Optimal Access
2021-03-05You can take notes with Kurator
This is a new feature in Kurator. We can now take notes and publish them to KBucket. This feature can be used for adding "simple text" comments to be used by the chatbot.This is a new feature in Kurator. We can now take notes and publish them to KBucket. This feature can be used for adding "simple text" comments to be used by the chatbot.
Tags: notes
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Publisher: ChatBot
2021-03-06Need-to-Know Chatbot Statistics in 2021
This post shares information in chatbot usage and is broken down by consumer preferences, chatbot usage stats, social media and messaging apps, customer service, voice enabled bots, and chatbot and AI predictions.This post shares information in chatbot usage and is broken down by consumer preferences, chatbot usage stats, social media and messaging apps, customer service, voice enabled bots, and chatbot and AI predictions.
Tags: statistics
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Publisher: Medium
2021-03-08Keyword search is DEAD; Semantic Search is Smart
Semantic search is when you use tools and knowledge to add information about the information you are storing. With the explosion of information, semantic tagging of information makes it possible to provide accurate answers to user questions. Our CMS solution adds semantic meaning to the information we store.Semantic search is when you use tools and knowledge to add information about the information you are storing. With the explosion of information, semantic tagging of information makes it possible to provide accurate answers to user questions. Our CMS solution adds semantic meaning to the information we store.
Tags: search, chat conversations
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Publisher: Optimal Access
2021-03-09How Can I upgrade Kurator?
See how to upgrade Kurator straight from inside the chrome bookmark manager.See how to upgrade Kurator straight from inside the chrome bookmark manager.
Tags: upgrade kurator
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Publisher: Optimal Access
2021-03-09How can I post my research to KBucket
Instructions on exporting your curated files in Kurator to the web. These files can be shared with WordPress KBucket plugin or via public kbucket.com site for free. To post your research to KBucket you need to upgrade kurator.Instructions on exporting your curated files in Kurator to the web. These files can be shared with WordPress KBucket plugin or via public kbucket.com site for free. To post your research to KBucket you need to upgrade kurator.
Tags: export kurator
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Publisher: Linchpin
2021-03-1925 Chatbot Stats And Trends Shaping Businesses In 2021
Learn about current chatbot trends, statistics about chatbot users, and the future of chatbots, relationship of chatbots and messaging apps and why you should pay attention.Learn about current chatbot trends, statistics about chatbot users, and the future of chatbots, relationship of chatbots and messaging apps and why you should pay attention.
Tags: statistics
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Publisher: VUX World
2021-03-24You’re thinking about conversational AI all wrong
This is an interesting and insightful post on the application of conversational chatbot. The author suggests that most vendors approach conversational design too tamely and the right design can transform your business.This is an interesting and insightful post on the application of conversational chatbot. The author suggests that most vendors approach conversational design too tamely and the right design can transform your business.
Tags: chatbot design
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Publisher: Hubspot
2021-03-2911 Stats That Make a Case for Landing Pages
These statistics are not for chatbots, but chatbots can easily customize your landing pages by greeting your users (when arriving from emails), be aware which ad they come from, and add videos and testimonials and generate more engagement.These statistics are not for chatbots, but chatbots can easily customize your landing pages by greeting your users (when arriving from emails), be aware which ad they come from, and add videos and testimonials and generate more engagement.
Tags: statistics, landing pages
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Publisher: Medium
2021-04-01A Comparison Of Nine Chatbot Environments
This post is a technical discussion on the future of chatbots. It compares various leading platforms and discusses trends in chatbot usage and development. One of the ideas is deprecating intents to makes it easier for chatbots to detect user intents.This post is a technical discussion on the future of chatbots. It compares various leading platforms and discusses trends in chatbot usage and development. One of the ideas is deprecating intents to makes it easier for chatbots to detect user intents.
Tags: chatbot platforms, comparison
