
-
How to comply with the EU Privacy Changes to FB Messenger?
Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.Because of new EU Privacy rules, Facebook Messenger Changes. This post covers all of the changes in detail. Important for anyone who wants to use Facebook messenger as a web client.Tags: facebook messenger
-
How to Help Your Staff to Curate Content
As a curator, and a company that has been selling curation services, I know through experience that organizational curation is highly effective, and needs planning and coordination. This article offers excellent steps to make your curation endeavor successful.As a curator, and a company that has been selling curation services, I know through experience that organizational curation is highly effective, and needs planning and coordination. This article offers excellent steps to make your curation endeavor successful.Tags: content curation, governance
-
How to improve chatbot conversation strategy
Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.Tags: chat conversations
-
How To Integrate Chatbot in Email Marketing?
Email marketing is one of the most prominent tools used by businesses to attract and convert leads. It can boost your ROI by 4200%, which means with every $1 you invest in email marketing, you can…Email marketing is one of the most prominent tools used by businesses to attract and convert leads. It can boost your ROI by 4200%, which means with every $1 you invest in email marketing, you can…Tags: use cases
-
How to scale an AI Agency with Dialogflow
In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.Tags: chatbot platforms, integration, scalability
-
How to Write a Script for a Chatbot: Key Elements for Good Dialogue Flow
This post talks about the types of language, personalization and style you should use to build better bots.This post talks about the types of language, personalization and style you should use to build better bots.Tags: dialogs, personalization
-
Important Chatbot Metrics to track
This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot. Learn how to use that information to improve your bot.Tags: analytics
-
Indexing for the purpose of retrieval and dissemination
This is a presentation on different forms of indexing and their usefulness. As a curator, you are always concerned with proper indexing in order to improve findability of your information. It is useful to become familiar with the concepts of library science!This is a presentation on different forms of indexing and their usefulness. As a curator, you are always concerned with proper indexing in order to improve findability of your information. It is useful to become familiar with the concepts of library science!Tags: indexing, enterprise, organization
-
InfoDesk Puts a Price Tag on Information Overload
There is an increasing demand for more carefully curated content due to unskilled searches and poorly curated and hard to find content. This wasted effort costs organizations $833 per minute according to this Info Desk study and our solution solves this very problem.There is an increasing demand for more carefully curated content due to unskilled searches and poorly curated and hard to find content. This wasted effort costs organizations $833 per minute according to this Info Desk study and our solution solves this very problem.Tags: why curation, information overload
-
Is Chatbot Intent Deprecation Inevitable?
This post is a discussion and explanation of the future of Chatbots dialog possibilities. Today most chatbots match intents to inquiry, deprecating intents is when we can match the dialog directly to the database of information. -
It Takes up to 8 Attempts to Find an Accurate Search Result
This study is an excellent testimonial to the need of curation to deal with information overflow. Study has found that it takes between 5 to 25 minutes for users to find documents and information they need to perform their jobs. With exponential growth in content production, the findings in this article are just as relevant today as the day they were published.This study is an excellent testimonial to the need of curation to deal with information overflow. Study has found that it takes between 5 to 25 minutes for users to find documents and information they need to perform their jobs. With exponential growth in content production, the findings in this article are just as relevant today as the day they were published.Tags: why curation, search
-
Journalism *is* curation: tips on curation tools and techniques
Jeff Bezos says people will not pay for content, they will buy a package. Curation is the package for content distribution. Compare the tools in this post with our curated library and ask us about a voice activate chat interface!Jeff Bezos says people will not pay for content, they will buy a package. Curation is the package for content distribution. Compare the tools in this post with our curated library and ask us about a voice activate chat interface!Tags: why curation, journalism
-
Key Chabot Statistics to know for 2019
Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.Tags: statistics
-
Keyword search is DEAD; Semantic Search is Smart
Semantic search is when you use tools and knowledge to add information about the information you are storing. With the explosion of information, semantic tagging of information makes it possible to provide accurate answers to user questions. Our CMS solution adds semantic meaning to the information we store.Semantic search is when you use tools and knowledge to add information about the information you are storing. With the explosion of information, semantic tagging of information makes it possible to provide accurate answers to user questions. Our CMS solution adds semantic meaning to the information we store.Tags: search, chat conversations
-
Know the difference between AI and NLP when deciding on your chatbot platform
A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.Tags: chatbot platforms
-
Learn how to use chatbots for sales and marketing
In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.Tags: marketing
-
Need-to-Know Chatbot Statistics in 2021
This post shares information in chatbot usage and is broken down by consumer preferences, chatbot usage stats, social media and messaging apps, customer service, voice enabled bots, and chatbot and AI predictions.This post shares information in chatbot usage and is broken down by consumer preferences, chatbot usage stats, social media and messaging apps, customer service, voice enabled bots, and chatbot and AI predictions.Tags: statistics
-
Overabundance of Disorganized and Unverified Information (search is broken)
We know that online search has been broken for a while with the ever increasing explosion of content. Content curation, with a conversational chat interface can solve many of the issues facing search today!We know that online search has been broken for a while with the ever increasing explosion of content. Content curation, with a conversational chat interface can solve many of the issues facing search today!Tags: why curation, search
-
Search Engines Are Out, Find Engines Are In
A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information.A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information.Tags: search, enterprise
-
Seven steps for formulating a knowledge curation plan from KMWorld 2019
This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.Tags: content curation, governance
-
Seven Things Human Editors Do that Algorithms Don’t (Yet)
I suggest that algorithms will never replace a human editor. Algorithms is a procedure for solving problems. A curator is a human operator that adds a set of parameters machines can never replace, at least not for the foreseeable future. This post provides the answers.I suggest that algorithms will never replace a human editor. Algorithms is a procedure for solving problems. A curator is a human operator that adds a set of parameters machines can never replace, at least not for the foreseeable future. This post provides the answers.Tags: why curation, filter bubble
-
Social Media Bots are big business and influence decisions
Great post with excellent examples of the types of bots used to fool people into believing that fake profiles are real. Chatbots are different than these automated bots, it is important that consumers know the difference. -
Structured Content: The Key to Successful Chatbots and AI
Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.Learn what structured content means in terms of chatbots. If you are accessing this content from our chatbot, it's because we have designed our tags to classify this content to answer a question about chatbot CMS.Tags: content creation, cms
-
The difference between chatbots and virtual assistants
Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.Felipe Saxton is in the business of building natural language processing chatbots for their clients. In this interview he describes the difference between chatbots and virtual assistants.Tags: virtual assistant
-
The Psychology of Chatbots
When interacting with chatbots our brains believe we are talking to a human. This phenomena is known as anthropomorphism and such a process has profound psychological ramifications. Read about the psychology of chatbots, its pros and cons!When interacting with chatbots our brains believe we are talking to a human. This phenomena is known as anthropomorphism and such a process has profound psychological ramifications. Read about the psychology of chatbots, its pros and cons!Tags: conversations, psychology
-
The Top 12 Healthcare Chatbots
Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.Tags: tele medicine, health chatbots
-
The why and how of humanizing your chatbot
A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.A guideline on how to humanize your bot by breaking down the conversational design into 3 documents. The author is also promoting RASA as a leading platform for building chatbots. More importantly he suggests that a good design comes in stages and with the input of users.Tags: conversations
-
Time to put an end to BERTology (or, ML/DL is not even relevant to NLU)
This is an important discussion in understanding of how conversational chatbots work. The author points out the difference between NLP (Natural Language Processing) and NLU (Natural Language Understanding). I believe that the key to an effective chatbot is a well defined context. -
Trump-Russia is too complex to report. We must turn to curatorial journalism
The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose.The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose.Tags: why curation, journalism
-
Two important principles for building conversational chatbots
In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works.In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works.Tags: chatbot design
-
Various Survey Statistics: Workers Spend Too Much Time Searching for Information
Worker take up to 8 searches to find the right information, that is 1.8 hours a day and 9.3 hours a week. Our KBucket solution lets users collaborate and curate information they need to do their work, saving significant time for both individuals and organizations.Worker take up to 8 searches to find the right information, that is 1.8 hours a day and 9.3 hours a week. Our KBucket solution lets users collaborate and curate information they need to do their work, saving significant time for both individuals and organizations.Tags: why curation, search, information overload
-
What's a Conversational Landing Page & How Do You Create One?
Learn about what a conversational landing page is, why they increase conversions, and how to create one.Learn about what a conversational landing page is, why they increase conversions, and how to create one.Tags: landing pages
-
Why Chatbots Are the Future of Marketing: The Battle of the Bots
Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.Tags: bots
-
Why Chatbots could be the next big thing for SMEs
Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each other will not change for the foreseeable future, NLP chatbots will become an important part of communication for businesses.Chatbots can be deployed inside of messaging apps, offer a better user experience and since the way we message each other will not change for the foreseeable future, NLP chatbots will become an important part of communication for businesses.Tags: use cases, mobile apps
-
You can take notes with Kurator
This is a new feature in Kurator. We can now take notes and publish them to KBucket. This feature can be used for adding "simple text" comments to be used by the chatbot.This is a new feature in Kurator. We can now take notes and publish them to KBucket. This feature can be used for adding "simple text" comments to be used by the chatbot.Tags: notes