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The Top 12 Healthcare Chatbots
Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.Tags: tele medicine, health chatbots
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How to scale an AI Agency with Dialogflow
In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.Tags: chatbot platforms, integration, scalability
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Everything You Need to Know About Content Curation
Learn the intricacies of content curation and the frequency with which marketers curate and share content from 3rd party sources such as blogs, social media, industry publications, or news sites with clients and/or prospects.Learn the intricacies of content curation and the frequency with which marketers curate and share content from 3rd party sources such as blogs, social media, industry publications, or news sites with clients and/or prospects.Tags: statistics, content curation
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Seven steps for formulating a knowledge curation plan from KMWorld 2019
This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.This post a summary from a workshop with an outline of a strategy for curation. Use this as a guide for your own knowledge management projects.Tags: content curation, governance
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Chatbots and CMS: Thriving your enterprise content marketing strategy
Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS -
8 Powerful Ways Chatbots Can Transform Your Customer Experience
ChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operationChatBots can provide 24/7 support to your customers and take care of repetitive tasks and more. Learn all the different ways Chatbots can help you with your operationTags: use cases, customer support
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Curation will help you build better chatbots, faster!
We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas.We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas.Tags: content curation, why curation, chatbots
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How to improve chatbot conversation strategy
Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our cms solution.Tags: chat conversations
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Chatbots to help you solve your customer support problems
NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings.NLP chatbots are the future of customer support. This post offers some useful statistics on customer support and the use a discussion of the various types of chatbots for customer support and their projected cost savings.Tags: customer support
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3 steps to designing chat bot conversations
This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.This post introduces you to personas for your chatbots and some tips and tools for designing your conversations before your actually begin building the chatbot. In our process, we curate the content we want to share and use that as a guide for building our chatbots.Tags: chat conversations
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Search Engines Are Out, Find Engines Are In
A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information.A great paper on how new machine learning and semantic search are turning search engines into what the author calls find engines. With correct tagging and data sets your can not only help people find the information they are looking for, but also help them discover related information.Tags: search, enterprise
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Why Chatbots Are the Future of Marketing: The Battle of the Bots
Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.Tags: bots
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Key Chabot Statistics to know for 2019
Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.Tags: statistics
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Adding and customizing a custom bot for your website
To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.Tags: bots, personalization, integration
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Deconstructing Chatbots: Understanding Fulfillment by integrating Dialogflow with Google Calendar
The Fulfillment feature in Dialogflow allows you to programmatically build powerful functions that can deliver dynamic content to your chatbots. This post is a great introduction.The Fulfillment feature in Dialogflow allows you to programmatically build powerful functions that can deliver dynamic content to your chatbots. This post is a great introduction.Tags: fullfilment
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5 Reasons Why Your Chatbot Needs Natural Language Processing
Natural language chatbots offer lesser false positive outcomes, are able to identify user input failures, use comprehensive communication for user responses, learn faster to address development gaps and need lesser training data inputs to achieve natural language capability.Natural language chatbots offer lesser false positive outcomes, are able to identify user input failures, use comprehensive communication for user responses, learn faster to address development gaps and need lesser training data inputs to achieve natural language capability.Tags: nlp chatbots
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Build an AI powered Q&A bot entirely in Slack
In this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from JanisIn this lesson you will learn how to connect Janis to your Dialogflow agent and build and train your agent directly from JanisTags: dialogflow, janis
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Social media engagement is a lousy metric
This headline may mislead you in thinking that social media engagement is not important! Learn how to measure social media engagement what to expect from it when it comes to generating leads for your business.This headline may mislead you in thinking that social media engagement is not important! Learn how to measure social media engagement what to expect from it when it comes to generating leads for your business.Tags: analytics, content marketing
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Examples and use cases for FAQ Chatbots
Conversational chatbots are ideal for managing customer facing FAQ tasks as well as internal project management type tasks. This post will answer all your critical questions regarding the value of a conversational chatbot for your business. -
How to Write a Script for a Chatbot: Key Elements for Good Dialogue Flow
This post talks about the types of language, personalization and style you should use to build better bots.This post talks about the types of language, personalization and style you should use to build better bots.Tags: dialogs, personalization
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Learn how to use chatbots for sales and marketing
In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.In this post learn about some the strategies for lead generation, data collection, customer support, social media engagement and segmentation using chatbots.Tags: marketing
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How Knowledge Management powers the Chatbot experience
To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do. -
Trump-Russia is too complex to report. We must turn to curatorial journalism
The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose.The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose.Tags: why curation, journalism
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I Change My Task Management System More Often Than My Oil in My Car
What interests me about this post is the advice for note taking. Taking notes when you read will help you remember your ideas and insights when you come back to use that note for the task at hand. Quickly filtering your content is akin to prioritizing tasks.What interests me about this post is the advice for note taking. Taking notes when you read will help you remember your ideas and insights when you come back to use that note for the task at hand. Quickly filtering your content is akin to prioritizing tasks.Tags: note taking, knowledge management
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LinkedIn view counts explained
Great post to understand the difference between video views, post views, article views and profile views. Which one counts more and why? For example, a video needs to be viewed a minimum of 3 seconds for it to count, yet post views are counted every time they appear on someone's news feed.Great post to understand the difference between video views, post views, article views and profile views. Which one counts more and why? For example, a video needs to be viewed a minimum of 3 seconds for it to count, yet post views are counted every time they appear on someone's news feed.Tags: analytics, content marketing
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Know the difference between AI and NLP when deciding on your chatbot platform
A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.A very good overview of popular chatbot platforms, their capabilities and use cases. Also learn the difference between AI and Natural Language Processing platforms.Tags: chatbot platforms
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How To Study With A Highlighter: The Three Pitfalls That You Should Avoid
Some excellent tips on note taking. What stands out to me is the advice that highlighting is not enough and you need to take notes so you can remember your thought process. Great for learning, but also great for sharing. Get glasp.co and see my notes on the page.Some excellent tips on note taking. What stands out to me is the advice that highlighting is not enough and you need to take notes so you can remember your thought process. Great for learning, but also great for sharing. Get glasp.co and see my notes on the page.Tags: note taking, knowledge management, tip
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5 Ways Chatbots are revolutionizing Knowledge Management
The author compares sites and libraries, with search and Bots as tools for information and knowledge management and argues that Bots offer he optimum solution for users as far as findability and training of users. -
Social Media Bots are big business and influence decisions
Great post with excellent examples of the types of bots used to fool people into believing that fake profiles are real. Chatbots are different than these automated bots, it is important that consumers know the difference. -
How Chatbots are beneficial to Government Agencies
Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.Tags: government, use cases
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Conversations UI writing
The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.Tags: conversations, dialogs
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A guide to unlocking the Chatbot inside your CMS
The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot. -
Contextual Bandits and reinforcement learning
Context is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a context to the "intent" of your question. Learn the concept behind context for bot design from this great postContext is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a context to the "intent" of your question. Learn the concept behind context for bot design from this great postTags: dialogs, personalization, context
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Google Employees demanding curated portals to improve findability of information
When google starts curating content internally to help employees with search and findability, we can conclude that curation is essential to productivity.When google starts curating content internally to help employees with search and findability, we can conclude that curation is essential to productivity.Tags: why curation, search
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The business models behind popular email newsletters
This post makes a compelling case for curated newsletters with examples of some thought leaders who use a combination of free and paid newsletters to share news content with their readers. With our solution you can not only build a curated newsletter from your content, but also build a conversational chatbot as a mobile app with the same content.This post makes a compelling case for curated newsletters with examples of some thought leaders who use a combination of free and paid newsletters to share news content with their readers. With our solution you can not only build a curated newsletter from your content, but also build a conversational chatbot as a mobile app with the same content.Tags: newsletters, use cases
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Content Library: Manage It Like a Librarian
I have been curating content for twenty years now and the tips on this post regarding categorization and optimization are real to me. Maintaining your curated library and optimizing it be gathering feedback is critical to creating a useful toolI have been curating content for twenty years now and the tips on this post regarding categorization and optimization are real to me. Maintaining your curated library and optimizing it be gathering feedback is critical to creating a useful toolTags: content curation, governance, content library, swipe files
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Content Curation is now essential to the success of sales teams. Here is why!
Majority of B2B buyers engage on social media for advice and research to make purchasing decisions. Social Media lets you stay top of mind with your prospects. Using curated content hubs, like the one we offer, makes it easy to create content your entire team can share online. The statistics in this article make the case!Majority of B2B buyers engage on social media for advice and research to make purchasing decisions. Social Media lets you stay top of mind with your prospects. Using curated content hubs, like the one we offer, makes it easy to create content your entire team can share online. The statistics in this article make the case!Tags: why curation, b2b marketing
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ChatBots reduce customer service costs by 30%
Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct answers to client needs will help you retain and grow your customer base. Chatbots eliminate wait time and save you 30% on support costs according to this study.Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct answers to client needs will help you retain and grow your customer base. Chatbots eliminate wait time and save you 30% on support costs according to this study.Tags: customer support
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How to Create a Brilliant Newsletter People Want to Read
This post makes a great case for curated newsletters. There are examples of successful curated news sites with millions of subscribers and great tips for how to make it all work.This post makes a great case for curated newsletters. There are examples of successful curated news sites with millions of subscribers and great tips for how to make it all work.Tags: newsletters, content strategy, why curation
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Conversational interfaces need a different content management system
The author is a professional conversational chat dialog designer. In this post he talks about the importance of a CMS for managing your chatbot responses. Managing a large number of posts requires a CMS to help you visualize your content.The author is a professional conversational chat dialog designer. In this post he talks about the importance of a CMS for managing your chatbot responses. Managing a large number of posts requires a CMS to help you visualize your content.Tags: cms, chat conversations
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Content curation in an age of fake news
Brian Clark founder and CEO of Copyblogger, states that in the age of fake news, content curation by credible sources offers a trusted editorial source. A chatbot UI interface makes your entire library accessible to your readers.Brian Clark founder and CEO of Copyblogger, states that in the age of fake news, content curation by credible sources offers a trusted editorial source. A chatbot UI interface makes your entire library accessible to your readers.Tags: journalism, news curation
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The Psychology of Chatbots
When interacting with chatbots our brains believe we are talking to a human. This phenomena is known as anthropomorphism and such a process has profound psychological ramifications. Read about the psychology of chatbots, its pros and cons!When interacting with chatbots our brains believe we are talking to a human. This phenomena is known as anthropomorphism and such a process has profound psychological ramifications. Read about the psychology of chatbots, its pros and cons!Tags: conversations, psychology