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  • Publisher: MindTouch Blog
    2018-12-13

    How Knowledge Management powers the Chatbot experience

    To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do.
    To consistently feed chatbots effective content, there needs to be a system in place to continuously capture, reuse, and extend an organization’s knowledge in a structured and efficient way. This is exactly what our tools do. Share Button

    Tags: cms, structure

    5 1
  • Publisher: NYTimes
    2018-01-28

    Social Media Bots are big business and influence decisions

    Great post with excellent examples of the types of bots used to fool people into believing that fake profiles are real. Chatbots are different than these automated bots, it is important that consumers know the difference.
    Great post with excellent examples of the types of bots used to fool people into believing that fake profiles are real. Chatbots are different than these automated bots, it is important that consumers know the difference. Share Button

    Tags: bots, fake news

    5 1
  • Publisher: Online Journalism Blog
    2013-09-30

    Journalism *is* curation: tips on curation tools and techniques

    Jeff Bezos says people will not pay for content, they will buy a package. Curation is the package for content distribution. Compare the tools in this post with our curated library and ask us about a voice activate chat interface!
    Jeff Bezos says people will not pay for content, they will buy a package. Curation is the package for content distribution. Compare the tools in this post with our curated library and ask us about a voice activate chat interface! Share Button

    Tags: why curation, journalism

    5 1
  • Publisher: OntoLogik
    2020-10-17

    Time to put an end to BERTology (or, ML/DL is not even relevant to NLU)

    This is an important discussion in understanding of how conversational chatbots work. The author points out the difference between NLP (Natural Language Processing) and NLU (Natural Language Understanding). I believe that the key to an effective chatbot is a well defined context.
    This is an important discussion in understanding of how conversational chatbots work. The author points out the difference between NLP (Natural Language Processing) and NLU (Natural Language Understanding). I believe that the key to an effective chatbot is a well defined context. Share Button

    Tags: nlu, nlp

    5 1
  • Publisher: Optimal Access
    2019-09-30

    Curation will help you build better chatbots, faster!

    We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas.
    We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas. Share Button

    Tags: why curation, content curation, chatbots

    5 1
  • Publisher: Optimal Access
    2021-01-22

    Two important principles for building conversational chatbots

    In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works.
    In order for machines to understand humans we need to prepare our content and make it machine readable. Moreover, for chatbots to work well we need to manage the context and limit the conversation to specific topics. Lets see how it works. Share Button

    Tags: chatbot design

    5 1
  • Publisher: Psychology Today
    2016-07-19

    The Psychology of Chatbots

    When interacting with chatbots our brains believe we are talking to a human. This phenomena is known as anthropomorphism and such a process has profound psychological ramifications. Read about the psychology of chatbots, its pros and cons!
    When interacting with chatbots our brains believe we are talking to a human. This phenomena is known as anthropomorphism and such a process has profound psychological ramifications. Read about the psychology of chatbots, its pros and cons! Share Button

    Tags: conversations, psychology

    5 1
  • Publisher: RASA
    2020-11-17

    Conversation-Driven Development

    Building a chatbot conversation is a process. User interactions will help you train your bot to deliver the right responses by understanding how people ask questions. This post offers a process for developing your chatbot conversations.
    Building a chatbot conversation is a process. User interactions will help you train your bot to deliver the right responses by understanding how people ask questions. This post offers a process for developing your chatbot conversations. Share Button

    Tags: chat conversations

    5 1
  • Publisher: Salesforce Blog
    2019-08-04

    Key Chabot Statistics to know for 2019

    Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.
    Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience. Share Button

    Tags: statistics

    5 1
  • Publisher: Search Technologies
    2020-08-24

    Combining Search, Chatbots, and Question Answering to Deliver Holistic Enterprise Knowledge

    How AI and Natural Language Processing (NLP) techniques can be used to create knowledge graphs, which can then power chatbots, question/answer system, search to deliver holistic enterprise knowledge.
    How AI and Natural Language Processing (NLP) techniques can be used to create knowledge graphs, which can then power chatbots, question/answer system, search to deliver holistic enterprise knowledge. Share Button

    Tags: use cases, knowledge management

    5 1
  • Publisher: Search Technologies
    2020-11-24

    Paper Documentation Is Finally Dead – It Was Killed by Semantic Search

    Learn two important principles that are at the core of why our curation solutions are ideal for managing content for your chatbots. First is building and managing meta information that lets your content communicate with machines and next is limiting the content to make the conversation possible.
    Learn two important principles that are at the core of why our curation solutions are ideal for managing content for your chatbots. First is building and managing meta information that lets your content communicate with machines and next is limiting the content to make the conversation possible. Share Button

    Tags: cms, structure

    5 1
  • Publisher: Slate Magazine
    2013-05-31

    How people read online: Why you won't finish this article.

    According to the statistics shared in this post, most people simply look at headlines and read the news summary. Using our curation tools you now have the power to influence people with your headlines and summaries!
    According to the statistics shared in this post, most people simply look at headlines and read the news summary. Using our curation tools you now have the power to influence people with your headlines and summaries! Share Button

    Tags: journalism, news curation

    5 1
  • Publisher: Social Media Examiner
    2016-05-31

    How to Help Your Staff to Curate Content

    As a curator, and a company that has been selling curation services, I know through experience that organizational curation is highly effective, and needs planning and coordination. This article offers excellent steps to make your curation endeavor successful.
    As a curator, and a company that has been selling curation services, I know through experience that organizational curation is highly effective, and needs planning and coordination. This article offers excellent steps to make your curation endeavor successful. Share Button

    Tags: content curation, governance

    5 1
  • Publisher: superoffice
    2020-11-04

    3 Unique B2B Sales Strategies Proven to Win More Customers

    Learn how content libraries can help you with B2B selling. Making sure your most common questions are easily findable and shareable by your sales and marketing staff will drive more inbound traffic to your site.
    Learn how content libraries can help you with B2B selling. Making sure your most common questions are easily findable and shareable by your sales and marketing staff will drive more inbound traffic to your site. Share Button

    Tags: b2b marketing

    5 1
  • Publisher: Techzone 360
    2013-11-05

    It Takes up to 8 Attempts to Find an Accurate Search Result

    This study is an excellent testimonial to the need of curation to deal with information overflow. Study has found that it takes between 5 to 25 minutes for users to find documents and information they need to perform their jobs. With exponential growth in content production, the findings in this article are just as relevant today as the day they were published.
    This study is an excellent testimonial to the need of curation to deal with information overflow. Study has found that it takes between 5 to 25 minutes for users to find documents and information they need to perform their jobs. With exponential growth in content production, the findings in this article are just as relevant today as the day they were published. Share Button

    Tags: why curation, search

    5 1
  • Publisher: The Guardian
    2018-11-22

    Trump-Russia is too complex to report. We must turn to curatorial journalism

    The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose.
    The author of the book, "Proof of Collusion" on Donald Trump says that the amount of information released is so large now that we need curatorial journalism to keep track of everything. Our Kurator and KBucket tools are ideal for this purpose. Share Button

    Tags: why curation, journalism

    5 1
  • Publisher: The Medical Futurist
    2020-01-17

    The Top 12 Healthcare Chatbots

    Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.
    Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work. Share Button

    Tags: tele medicine, health chatbots

    5 1
  • Publisher: Toward Science
    2019-05-01

    5 Reasons Why Your Chatbot Needs Natural Language Processing

    Natural language chatbots offer lesser false positive outcomes, are able to identify user input failures, use comprehensive communication for user responses, learn faster to address development gaps and need lesser training data inputs to achieve natural language capability.
    Natural language chatbots offer lesser false positive outcomes, are able to identify user input failures, use comprehensive communication for user responses, learn faster to address development gaps and need lesser training data inputs to achieve natural language capability. Share Button

    Tags: nlp chatbots

    5 1
  • Publisher: Towards Data Science
    2017-08-27

    Contextual Bandits and reinforcement learning

    Context is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a context to the "intent" of your question. Learn the concept behind context for bot design from this great post
    Context is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a context to the "intent" of your question. Learn the concept behind context for bot design from this great post Share Button

    Tags: dialogs, personalization, context

    5 1
  • Publisher: UNC
    2012-01-10

    Indexing for the purpose of retrieval and dissemination

    This is a presentation on different forms of indexing and their usefulness. As a curator, you are always concerned with proper indexing in order to improve findability of your information. It is useful to become familiar with the concepts of library science!
    This is a presentation on different forms of indexing and their usefulness. As a curator, you are always concerned with proper indexing in order to improve findability of your information. It is useful to become familiar with the concepts of library science! Share Button

    Tags: indexing, enterprise, organization

    5 1
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